As per your requirements, you can ask for any combination of services you need, from the website, mobile apps, graphics design, marketing and many more. We can discuss the process and prices.
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WHAT ARE YOU LOOKING FOR?
Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 07 563 256 73 or email us with your question
TOP 10 MOST POPULAR FAQs
Are free Anti-Virus software any good?
First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.
Are you available only on the gold Coast?
Well, We are based on the Gold Coast but available world wide. We are just a call or a mail away. If you need any of our services, write us an email, call us or contact us via webform. We will be right there on your service.
What is cloud backup?
Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.
What kind of response times can I expect?
We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.
Can I ask for packaged services.
What should I do before I call for help?
When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Oftentimes, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.
How much does a website development costs?
Well, it depends upon your needs and the features. It can cost from a few hundred dollars to thousands, depending on the features, platform, support, and manpower it requires.
Do you provide after sales service?
Absolutely, we are service focused company rather than sales. We offer the after-sales service as long as you need it.You can call us or shoot us an email and we will help you in no time.
How does a flat rate billing save me money?
Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Premium Infotech serves as your “one-stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!
What types of systems do you support?
We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.